Reach the bench at Sim Lim Square
Bring the laptop,
tag the fault,
MEND2
The intake bay of THE NOTEBOOK REPAIRS STATION sits at 1 Rochor Canal Road, #05-05 Sim Lim Square, Singapore 188504, Singapore (SG), one level above the parts concourse. Write a short note with the model and the fault, and the bench will confirm a slot and prepare the tag before you arrive. For an immediate answer, call the bench on +13313089899 .
Email the intake deskSend a bench note
Tell the intake desk what the laptop is doing
Use the form to describe the model, the fault and the day you would like to visit. The desk replies with a slot and a short list of what to bring. If the form cannot open your mail program, the same note can be sent directly to clientcare@astarcomputer.com.
Three questions the intake desk hears most
Short answers to the questions that come before a visit. The full method is on the services page.
Do I need an appointment?
No appointment is needed before noon on a weekday, when the intake bay keeps a few open slots for walk-ins. After noon the bench works by appointment, so a short email or call the day before is the safest way to keep your wait down.
What should I bring with the laptop?
Bring the charger and any adapter you normally use, because a power fault is often in the cable rather than the machine. If you have the original invoice or the model number, bring that too, so the intake tag can record the exact configuration.
How long does a repair take?
Most repairs cross the full rail in one working day. A rare part can extend the run, and when that happens the bench tells you the new collection window before it orders the part, never after.
THE NOTEBOOK REPAIRS STATION opens its collection window on weekdays from ten in the morning, and the desk beside the bench keeps every visit file for the full warranty term.